Terms & Conditions

Last updated: 12 November 2026

These terms apply to this website and enquiries about services offered under the Relaxy service name. A project-specific written agreement or accepted quote may set additional terms. If there is a conflict, that agreement governs the project to the extent permitted by law.

1. Services

Relaxy offers custom Telegram bot development, shop and order workflows, admin tools, automation, integrations and deployment assistance. Deliverables depend on the accepted written scope.

2. Quotes and orders

An enquiry is not an accepted order. Work begins only after scope, price, payment schedule, estimated timeline and relevant conditions are confirmed in writing. Applicable taxes, hosting charges, API fees or third-party costs will be identified where relevant.

3. Changes and customer responsibilities

Out-of-scope requests may require additional time or charges and must be approved first. Customers must provide accurate requirements, lawful content, necessary permissions and timely feedback.

4. Payments, cancellations and refunds

Payment milestones and applicable cancellation or refund terms will be stated in the accepted quote or project agreement before payment. This general page does not create an additional refund promise. Mandatory legal rights are not excluded.

5. Delivery and third-party services

Delivery estimates are estimates unless a written agreement states otherwise. Telegram, hosting, payment providers and external APIs are independent services; their availability, approval decisions, fees and policies are outside Relaxy's control.

6. Intellectual property and access

Ownership, licensing, source-code handover and access arrangements will be stated in the project agreement. Customers must keep credentials confidential and use delivered software lawfully.

7. Acceptable use

Services must not be used for fraud, deception, spam, unauthorised access, unlawful data collection or activities prohibited by law or platform rules.

8. Website information

Descriptions are general information, not a promise that every feature is available in every project. Features, prices and timelines are confirmed individually in writing.

9. Liability

To the extent permitted by law, Relaxy is not responsible for outages, policy changes or actions of independent third-party platforms. Nothing excludes liability that cannot legally be excluded.

10. Updates and contact

Revised terms will be published here. Questions: [email protected] or @Kokushibo_x_Relaxy on Telegram.